Skip to content
As part of Johnson Financial Group’s ongoing commitment to exceptional customer service, we regularly evaluate our relationships with third-party vendors and service providers. Firms like ours work with custodians to ensure the safekeeping of client assets, along with administrative services such as processing transactions. Because of the significance of custodial relationships, we believe working with the best custodians is paramount.

SEI has provided custodial services to many of our client accounts, including yours, for a number of years. While SEI has served our clients well, we are pleased to announce a new strategic relationship with BNY Mellon | Pershing whom we believe will allow us to best serve you and your financial needs going forward.

The move to BNY Mellon | Pershing will require transitioning your account assets, which is currently planned for September 2022.

What This Means To You

After a thorough and rigorous vetting process, we are confident that BNY Mellon | Pershing offers the strength and stability we demand in a partner to bring you expanded capabilities while continuing to safely and securely hold your account(s). Below are a few key benefits you can expect from this transition: 
  • An improved digital experience empowering you to make informed financial decisions with real-time account information and analytics
  • We will have additional capabilities to support complex planning needs with expanded investment options 
  • You will receive award-winning, easy to understand statements and transaction reports
We will communicate more details around the transition, key benefits and any actions you need to complete in the coming weeks. Click here if you would like to learn more about BNY Mellon | Pershing.

Please note: your relationship with Johnson Financial Group will not change due to this transition. You will continue to work with our team that you know and trust.

What You Need To Do

While no action is required by you at this time, we will need you to sign new custody account agreements and paperwork as part of the transition of assets. Your contract with us will also transition to Johnson Wealth Inc. as we take steps to align our wealth management business under our SEC registered investment adviser. I will contact you directly once I have your account paperwork ready to review and sign. This could happen any time between now and late August.

Our team is working closely with BNY Mellon | Pershing to ensure a smooth transition with as minimal disruption as possible. Thank you for your continued trust and business. I value our relationship and appreciate the opportunity to continue to offer you the highest level of service.