When you use your card at a contactless or chip-enabled terminal, your information is protected through a unique one-time transaction code that is virtually impossible to counterfeit, reducing fraud for in-person purchases.


With Zero Liability1, you’re protected against fraudulent use of your card and will not be held liable for unauthorized purchases made with your card.


Tapping to pay is faster than swiping or inserting your card. You payment is processed in seconds with a contactless debit card.


Make mobile payments with Apple Pay, Google Pay and Samsung Pay.

How to Use a Contactless Debit Card

Your Johnson Financial Group VISA® debit card is a quick and safe contactless payment method.

contactless card icon

Step 1: Look

Find the contactless symbol at checkout.

hand holding debit card icon

Step 2: Tap

Simply tap your contactless Johnson Financial Group debit card on the checkout terminal.

thumbs up in circle icon

Step 3: Go

Your payment is processed in seconds.

Debit Card Options

Personal Debit Card

  • Use with a personal checking,
    savings or money market account.

Health Savings Card

  • Use with a Health Savings Account (HSA) for qualified medical expenses.

Line of Credit Card

  • For convenient access, use with a
    Home Equity Line of Credit.

Business Debit Card

  • Use with a business checking, savings or money market account.

We can also help you with...

Person using mobile phone to pay with a credit card.

Mobile Payments

Easily make secure in-store and in-app purchases at participating merchants using your mobile device and a Johnson Financial Group credit or debit card.

Learn More about mobile wallet

When your card is misplaced or lost, we encourage you to contact your advisor or the Johnson Financial Group Customer Support Center at 888.769.3796. Your advisor will work with you to review your account history, close the card, and order you a new or replacement card.

Yes. You can still use your card to get cash, check your balance and more. Be sure to insert the chip end of your card into the ATM with the chip facing up.

No. There are no additional fees to use your contactless card.

If a merchant isn't using a contactless or chip‐enabled terminal, you can still swipe your card. You will sign the receipt or enter the PIN to complete your purchase.

Once you activate your new card, please destroy your existing card for security reasons.

You can use your debit card for in‐person or online purchases and ATM transactions.

Every time you use your card at a contactless or chip‐enabled terminal, your information is protected by creating a unique one‐time transaction code. The code is virtually impossible to counterfeit and helps reduce fraud on in‐person purchases.

Have Questions?

We're here to help.

Give us a call at 888.769.3796


Need to report a lost or stolen card?  
Call 888.769.3796

EMAIL US Click here to contact us.

1 Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail. PLEASE NOTE: If the merchant does not have a contactless enabled terminal, you can still swipe your card.

Houa Yang
Houa Yang, AVP Branch Manager, Madison, WI

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