How to Use a Contactless Debit Card
Your Johnson Financial Group VISA® debit card is a quick and safe contactless payment method.
Debit Card Options
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A debit card is a payment method that deducts money directly from your checking account. Debit cards can be used to make purchases at stores or online, to obtain cash at an ATM machine and can also be added to a mobile wallet on a mobile device.
You can change your PIN number at any Johnson Financial Group ATM under preferences. Click here to find a branch with an ATM nearest you. Or, please call us at 888.769.3796 for assistance.
When your card is misplaced or lost, we encourage you to contact your advisor or the Johnson Financial Group Customer Support Center at 888.769.3796. Your advisor will work with you to review your account history, close the card, and order you a new or replacement card.
Yes. You can still use your card to get cash, check your balance and more. Be sure to insert the chip end of your card into the ATM with the chip facing up.
No. There are no additional fees to use your contactless card.
If a merchant isn't using a contactless or chip‐enabled terminal, you can still swipe your card. You will sign the receipt or enter the PIN to complete your purchase.
Once you activate your new card, please destroy your existing card for security reasons.
You can use your debit card for in‐person or online purchases and ATM transactions.
Every time you use your card at a contactless or chip‐enabled terminal, your information is protected by creating a unique one‐time transaction code. The code is virtually impossible to counterfeit and helps reduce fraud on in‐person purchases.
Yes. Debit cards can be used internationally. There may be fees for using your debit card internationally. Please review the disclosures you received with your card or contact us at 888.769.3796 if you have any questions about using your card and any fees associated with international use.
To inquire on how to temporarily raise your debit card limit, please call 888.769.3796.
1 Visa’s Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail. PLEASE NOTE: If the merchant does not have a contactless enabled terminal, you can still swipe your card.
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