Direct Transmissions FAQs

We offer direct transmissions for:

• ACH
• Positive Pay
• Balance Reporting (BAI)
• Image Cash Letter (ICL)

Formats considered to be standard for Johnson Financial Group are as follows: 

• ACH – NACHA
• Positive Pay – MICASH
• BAI – BAI or CSV 
• Image Cash Letter – X937

There are fees associated with sending and receiving files. Please speak to your Treasury Management Consultant for details.

Although some transmissions may take longer or less time, the typical timeframe to get a standard transmission set up is 3 weeks from the date of the executed agreement for Balance Reporting and Positive Pay.

ACH implementation timeframe can take up to 8 weeks.

SFTP Secure File Transfer Protocol (SFTP) will be utilized for all transmissions. Using Secure Shell (SSH) public key authentication is preferred.

Secure File Transfer Protocol (SFTP) is a protocol that supports transportation of bank files in a secure and safe manner.

The best way is to contact Treasury Management Support at 1-888-769-3796 or at tmsupport@johnsonfinancialgroup.com.

They can be sent daily, weekly, or monthly.

Contact your Treasury Management Consultant as soon as possible so the file transmission is not interrupted. Changes could take up to a week to get implemented. If you are unsure who the Treasury Management Consultant in your area is, contact Treasury Management Support at 1-888-769-3796 and they can assist you.

Contact Treasury Management Support at 1-888-769-3796 or at tmsupport@johnsonfinancialgroup.com.

Contact your Treasury Management Consultant to begin the process. If you are unsure who the Treasury Management Consultant in your area is, contact Treasury Management Support at 1-888-769-3796 and they can assist you.

Contact your Treasury Management Consultant to make updates to an existing transmission. If you are unsure who the Treasury Management Consultant in your area is, contact Treasury Management Support at 1-888-769-3796 and they can assist you.

• For ACH files, an ACH confirmation report will be delivered via email.
• For Positive Pay files, users can setup an alert to be notified when a file has been processed.

FTP check issue files will be loaded into the system withing 15 minutes of transmission.