Use Zelle, a fast, safe and easy way to send money in minutes1 to friends and family, right from your Johnson Bank mobile app.
- Send money directly from your account to theirs—typically in minutes.1
- Send or receive money right from your trusted Johnson Bank mobile app. No need to ask for or provide bank account information.
- Send money quickly to almost anyone you trust2 using just an email address or U.S. mobile phone number.
Send or receive money with Zelle®
Request, send and receive money in minutes1 with Zelle in the Johnson Bank mobile app.
Select send, request or split
Select a trusted recipient
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If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes.1
If you have not yet enrolled with Zelle, follow these steps:
- Click on the link provided in the payment notification you received via email or text message.
- Select Johnson Financial Group.
- Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile phone number where you received the payment notification—you should enroll with Zelle using that email address or U.S. mobile phone number to ensure you receive your money.
You can send, request, or receive money with Zelle. To get started, log in to your Johnson Bank mobile app and select + and Zelle. Enter your email address or U.S. mobile phone number, receive a one‐time verification code, enter it, accept terms and conditions, and you're ready to start sending and receiving with Zelle.
To send money using Zelle, simply select someone from your existing Zelle contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.1
To request money using Zelle, choose Request, select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit Request.3
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
It's easy—Zelle is already available within your Johnson Bank mobile app. Check our app and follow a few simple steps to enroll with Zelle today. To use the Johnson Bank mobile app, you must enroll in eBanking.
Johnson Financial Group does not charge any fees to use Zelle.4
You can find a full list of participating banks and credit unions live with Zelle here.
If your recipient's bank isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle by downloading the Zelle app for Android and iOS.
To enroll with the Zelle app, your recipient will enter their basic contact information, an email address and U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle does not accept debit cards associated with international deposit accounts or any credit cards.
Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor.2
Since money is sent directly from your bank account to another person's bank account within minutes,1 Zelle should only be used to send money to friends, family and others you trust.
Neither Zelle, nor Johnson Financial Group, offers a protection program for any authorized payments made with Zelle—for example, if you do not receive the item you paid for or the item is not as described or as you expected. If you have never met the person or aren't sure you will get what you paid for, we recommend you do not use Zelle as payment.
Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes.1 With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.2
Money sent with Zelle is typically available to an enrolled recipient within minutes.1
If you send money to someone who isn't enrolled with Zelle, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient's account, typically within minutes.1
If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle and that you entered the correct email address or U.S. mobile phone number.
If you're waiting to receive money, you should check to see if you've received a payment notification via email or text message. If you haven't received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.
Still having trouble? Please call the Johnson Financial Group Customer Support Center at 888.769.3796.
Yes. They will receive a notification via email or text message of your payment, or if they are not enrolled in Zelle, an invitation that includes instructions on how to enroll.
Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. If you receive a message that says you are already linked to a different financial institution, you’ll need to choose to use a different email address or U.S. mobile phone number, or transfer your email address or U.S. mobile phone number to the Johnson Bank mobile app. Zelle only allows an email address or U.S. mobile phone number to be enrolled at one financial institution at a time. Please call the Johnson Financial Group Customer Support Center at 888.769.3796 for assistance.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.
2 Must have a bank account in the U.S. to use Zelle.
3 To send payment requests or split payment requests, the U.S. mobile number being used must already be enrolled in Zelle.
4 Mobile carrier fees may apply.
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