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How to Use
Quickly and securely withdraw cash using your phone, the Johnson Bank mobile app and a convenient Johnson Financial Group ATM.
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Cardless Cash allows debit cardholders to withdraw cash from a Johnson Financial Group ATM using the Johnson Bank mobile app without inserting their card into the ATM.
Johnson Financial Group personal checking accounts can be used with Cardless Cash. Savings, Business Checking, Health Savings, Money Markets and Home Equity Line of Credit accounts are not eligible for Cardless Cash. However, transfers can be made via Mobile Banking into your checking account for the withdrawal. Transfers out of savings and money market accounts through Mobile Banking are subject to monthly Regulation D limitations.
Follow these simple steps to use Cardless Cash:
- Log into the Johnson Bank mobile app
- Select Cardless Cash from the + menu
- On the withdrawal screen, select your account, enter an amount and save the transaction details (when scheduling the withdrawal in advance)
- At the Cardless Cash supported ATM, press the Cardless Cash button on the ATM. Tap the Cardless Cash option within the Johnson Bank mobile app to launch the QR code scanner and scan the QR code
- Collect your money from the ATM. Your eReceipt will appear on your phone screen and will be saved in the app
All Johnson Financial Group ATMs are available for Cardless Cash. From the app, you can see a list of ATMs by clicking on Find Cardless Cash ATMs.
The daily withdrawal limits are the same as your debit card.
There is no fee to use Cardless Cash and is free as part of the Johnson Bank mobile app. Please remember phone message and data rates may apply.
The withdrawal is real-time and the funds will be deducted from your account when the funds are disbursed at the ATM.
iPhone and Android smartphones are able to download the Johnson Bank mobile app and access Cardless Cash.
The first time you use Cardless Cash you will be prompted for your debit card PIN. A PIN validation will only occur again if you install a new Johnson Bank mobile app, use a new or different device for Cardless Cash, or go into your phone settings and clear the cache.
eReceipts will be available in the app for 30 days and can be found under Cardless Cash in the Recent tab.
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