COVID-19 Financial Assistance

For 50 years, we’ve been here for you, your family and your business. Even through times of uncertainty, you can remain confident that you have a trusted financial partner on your side.

If you’ve been impacted by the COVID-19 situation, we are here to work with you.

Please contact us at 877.287.4431 Monday through Friday 8:00 am to 5:00 pm CT and we can review the status of your loan for relief assistance.

We have suspended late fees for personal loan payments for the month of April, 2020 to assist those most impacted by COVID-19.

Please call the number on the back of your credit card and we will be happy to work with you on fee waivers and payment relief assistance. We can also provide you with statement copies and rush card requests. As always, you can continue to manage your accounts online or via the mobile app.

Please contact us at 877.287.4431 Monday through Friday 8:00 am to 5:00 pm CT. We will make available a payment forbearance period of three months.

All foreclosure activity will be handled consistent with guidance contained in the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). For assistance or questions, contact us at 877.287.4431 Monday through Friday 8:00 am to 5:00 pm CT.

Please contact your advisor directly to discuss payment deferrals if your small business is facing financial hardship due to COVD-19. We can make available payment deferrals up to 90 days.

Please call the number on the back of your credit card. We will be happy to work with you on fee waivers and payment relief assistance. We can also provide you with statement copies and rush card requests. As always, you can continue to manage your accounts online or via the mobile app.

We are a preferred SBA Lender and are monitoring all programs that may become available to assist small businesses affected by COVID-19. Please contact your advisor to discuss available options.

exclamation point in a circle icon in the color burgundy

To help support community health efforts, we have decided to temporarily close our lobbies and will plan to reopen in line with public health. Our drive-thrus and night drop services will remain open for your use. 

Access Your Account

Computer monitor icon in the color burgundy.

Online Access

Easily access all your banking, wealth and insurance accounts by clicking on the Login link at the top of the page, on the right hand side.

Mobile phone in a hand icon in the color burgundy.

Mobile Access

Download our mobile apps for your banking and insurance accounts to view transactions, transfer money, deposit checks and manage your insurance policies.

Click here to download our insurance app

Location pin icon in the color burgundy.

Branch Locations

We’re happy to serve your needs at one of our drive-thru locations during normal business hours and night drops.

money coming out of an atm icon in the color burgundy

ATM

Access thousands of fee-free ATMs worldwide.

adding a contact icon in the color burgundy

Advisors

Your advisor is available to answer your questions and will continue to meet your personal and business needs via phone, email or virtually.

You can also contact our Customer Support Center at 888.769.3796.

Market Conditions

Valuation Does Matter . . . in the Long Run

Investment Commentary
  • Markets continue to be disrupted by the news flow surrounding the COVID-19 outbreak. As a result, stock prices in particular have fallen dramatically, now down more than 35% from their peak just a month or so ago.

Preparing for 2020: Politics, the Economy and Your Business

  • At a recent event at Milwaukee’s Harley-Davidson Museum, the Insurance Division at Johnson Financial Group hosted clients to hear how the current political landscape and election cycle could impact their businesses and the economy in 2020 and beyond.

Information Overload

Investment Commentary
  • We have been awakened to the risks of the coronavirus by an overload of information, and people are reacting. Check-out lines are long and store shelves are bare for essential items. Events are being cancelled, schools are closing in favor of e-learning alternatives, and social distancing has entered our lexicon.

New World Order

  • Concerns over slower global economic growth due to the spread of Coronavirus Disease 2019 (COVID-19) have led to a precipitous decline in stock prices and bond yield. Many are relating the stock market decline to the potential severity of an economic slowdown, concluding that a global recession is in the offing.

Where are we now?

Investment Commentary
  • Market volatility has been unnerving over the last several days! In particular, Monday’s sell-off in stocks and decline in bond yields have everyone asking, “Why?” and “What should I do?” Let’s get more specific.

U or V?

Investment Commentary
  • Concerns over slower global economic growth due to the spread of Coronavirus Disease 2019 (COVID-19) have led to a precipitous decline in stock prices and bond yields (bond prices rise when yields decline).

For the most up-to-date information on COVID-19, visit the Centers for Disease Control and Prevention (CDC) website and World Health Orginization (WHO) website.

Follow these everyday preventive actions to help prevent the spread of coronoavirus:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are not feeling well.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.

Here are some of the most common indicators that the phone call or email you received is most likely a scam or attack.

  • Any message that communicates a tremendous sense of urgency. Fraudsters are trying to rush you into making a mistake.
  • Any message that pressures you into bypassing or ignoring our security policies and procedures.
  • Any message that promotes miracle cures, such as vaccines or medicine that will protect you. If it sounds too good to be true, it probably is.
  • Be very suspicious of any phone call or message that pretends to be an official or government organization urging you to take immediate action.

If you receive a suspicious email or text message, don't respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.

View our Security Center to learn more about how to protect yourself from fraud and identity theft. 

Subscribe to our Investment Commentary to stay up-to-date on relevant financial topics. 

 

question mark with white circle icon in the color burgundy
Have Questions?

We're here to help.

Customer Support Center - 888.769.3796

Insurance Support - 800.236.5546

EMAIL US

Business Resources and Insights

For a variety of resources that can help you and your business effectively navigate these challenging times, please visit our COVID-19 business resources page.

LEARN MORE about resources for businesses during COVID-19.