COVID-19 Financial Assistance

For 50 years, we’ve been here for you, your family and your business. Even through times of uncertainty, you can remain confident that you have a trusted financial partner on your side.

If you’ve been impacted by the COVID-19 situation, we are here to work with you.

Please contact us at 877.287.4431, Monday through Friday, 8:00 am to 5:00 pm CT, and we can review the status of your loan for relief assistance.

We have suspended late fees for personal loan payments for the month of April, 2020 to assist those most impacted by COVID-19.

Please call the number on the back of your credit card to learn more. As always, you can continue to manage your accounts online or via the mobile app.

Please contact us at 877.287.4431, Monday through Friday, 8:00 am to 5:00 pm CT. We will make available a payment forbearance period of three months.

All foreclosure activity will be handled consistent with guidance contained in the Coronavirus Aid, Relief, and Economic Security (CARES) Act. For assistance or questions contact us at 877.287.4431, Monday through Friday, 8:00 am to 5:00 pm CT.

Please contact your advisor directly to discuss payment deferrals if your small business is facing financial hardship due to COVD-19. We can make available payment deferrals up to 90 days.

Please call the number on the back of your credit card to learn more. As always, you can continue to manage your accounts online or via the mobile app.

On June 2nd, Congress voted to support positive changes to the PPP Forgiveness final rules, including needed relief to borrowers. We anticipate further guidance from the SBA on their final forgiveness rules, FAQs, forms, etc. We are following these changes closely and will communicate further to PPP clients once we have additional details. We encourage you to visit the U.S. Treasury Program Rules and SBA PPP for the most accurate information.

To help support community health efforts, we have decided to temporarily close our lobbies and will plan to reopen in line with public health. Our drive-thrus and night drop services will remain open for your use. 

Economic Impact Payment Information

The IRS plans to begin sending Economic Impact Payments in mid-April. To expedite the processing of the payment, be sure to complete your 2018 and 2019 income taxes.

For most tax payers, payments are automatic and will be made via direct deposit or by paper check. To learn how to securely and conveniently deposit paper checks using the Johnson Bank mobile app and your mobile device, visit our Mobile Check Deposit page.

Please remember to lookout for scammers trying to use the Economic Impact Payments as a scheme to steal your personal information and money. To avoid fraud and protect yourself, visit the FTC Consumer Information Blog on Want to get your Coronavirus relief check? Scammers do too.

For more information on what you need to know, visit the IRS Economic Impact Payment Information Center.

Access Your Account

Computer monitor icon in the color burgundy.

Online Access

Easily access all your banking, wealth and insurance accounts by clicking on the Login link at the top of the page, on the right hand side.

Mobile phone in a hand icon in the color burgundy.

Mobile Access

Download our mobile apps for your banking and insurance accounts to view transactions, transfer money, deposit checks and manage your insurance policies.

Click here to download our insurance app

Location pin icon in the color burgundy.

Branch Locations

We’re happy to serve your needs at one of our drive-thru locations during normal business hours and night drops.

money coming out of an atm icon in the color burgundy


Access thousands of fee-free ATMs worldwide.

adding a contact icon in the color burgundy


Your advisor is available to answer your questions and will continue to meet your personal and business needs via phone, email or virtually.

You can also contact our Customer Support Center at 888.769.3796.

Market Conditions

The Corn Moon

Investment Commentary
  • This week we experienced what’s known as a corn moon: the full moon before the fall equinox, so named because agrarian societies celebrated the moon as a beacon during the harvest season. It also denotes that we are in the back-to-school season, which, this year, will be challenging for parents everywhere. Finally, it indicates a turn in the calendar to September—one of the worst months for the stock market and volatility. (Since 1950, the S&P 500 Index has averaged a decline of 0.5% during September).

Double Tops in Mountain Biking and the Market

Investment Commentary
  • Before the development of carbon fiber, shocked forks and fat tires, I was a mountain biker, at least the version of that you can be in the Midwest. Last week, the S&P 500 Index revisited and slightly exceeded the all-time high reached in February. Market technicians call that a “double-top.” An often referred to market chart pattern that can be an ominous precursor to future returns, or not.

Recovery or Recovering?

Investment Commentary
  • Webster’s defines recovery as “overcoming a deficiency or shortcoming” while recovering is defined as “a return to a normal state.” This may be an interesting differentiation as we think about the economy’s current and future states as influenced by the pandemic.

Waffles Again?

Investment Commentary
  • Richard Thaler, a University of Chicago professor and winner of a Nobel Memorial Prize in Economic Sciences, has studied and written extensively on behavioral finance. This field explores the effects of human behavior and decision making on finance and financial decisions. It teaches us about how our brain works to make decisions. In the world of investing, this is an important subject, as markets are ruled by emotion. The amount of information affecting asset prices is almost unlimited. The amount that matters, is most certainly finite—in part, because what matters most are a company’s revenue growth and earnings.

Not Back to This Future!

  • Today, I heard someone say: “Tell Marty McFly to let Doc Brown know he shouldn’t send him back to 2020!” With the economy-stopping pandemic, protests on social injustice, killer wasps, tremendous food shortage due to locusts, and market volatility, it just might have been too much for his DeLorean to get out of.

    Add to the turmoil that this is an election year. As we approach the second half of 2020 (that’s right, we’re only halfway through!), we need to begin considering presidential and Congressional politics’ effect on markets and fiscal policy.

Municipal Bond Credit Quality Outlook

Investment Commentary
  • Some clients have expressed concern that municipal bond credit quality has declined due to the current economic slowdown. They are also concerned that municipalities will default on their obligations, leaving investors with less interest income, less principal, or both.

For the most up-to-date information on COVID-19, visit the Centers for Disease Control and Prevention (CDC) website and World Health Orginization (WHO) website.

Follow these everyday preventive actions to help prevent the spread of coronoavirus:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are not feeling well.
  • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.

Here are some of the most common indicators that the phone call or email you received is most likely a scam or attack.

  • Any message that communicates a tremendous sense of urgency. Fraudsters are trying to rush you into making a mistake.
  • Any message that pressures you into bypassing or ignoring our security policies and procedures.
  • Any message that promotes miracle cures, such as vaccines or medicine that will protect you. If it sounds too good to be true, it probably is.
  • Be very suspicious of any phone call or message that pretends to be an official or government organization urging you to take immediate action.

If you receive a suspicious email or text message, don't respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.

View our Security Center to learn more about how to protect yourself from fraud and identity theft. 

Subscribe to our Investment Commentary to stay up-to-date on relevant financial topics. 


Have Questions?

We're here to help.

Customer Support Center - 888.769.3796

Insurance Support - 800.236.5546


Business Resources and Insights

For a variety of resources that can help you and your business effectively navigate these challenging times, please visit our COVID-19 business resources page.

Related Resources